Our SRE teams ensures our systems are always up & running 24x7, and that our customers are receiving the best quality of service (QoS). We work with different internal support teams to help maintain and support RingCentral services, develop and manage new releases & deployment processes, ensure transparent deployment practices across the company, and work closely with DevOps teams.
Job Summary:
This is a great opportunity for a dynamic and curious system administrator to become familiar with software development and operations in a strong, worldwide company with a large cloud infrastructure distributed all over the world. You will use and understand common practices of transparent deployment and maintaining large distributed systems, following top industry level processes and tools.
Responsibilities:
Deliver and troubleshoot service updates to the stage and production platforms.
Communicate and collaborate with other teams (Operations, QA, Development).
Continuously improve the knowledge level of the production system.
Work closely with virtualization/storage, network, monitoring and development teams to create roll out plans or investigate issues met during deployment.
Take part in automation design and improvements.
Requirements:
Common knowledge of OSI model and TCP/IP stack protocols.
Understanding of Linux server systems.
Ability to work with strict deadlines.
Familiarity and practical experience with virtualization/cloud technologies.
BS/BA in CS or other technical degree.
Would be a plus:
Linux troubleshooting experience.
Any enterprise platform troubleshooting experience.
Knowledge of common Deployment procedures and practices.
Experience with containerization platforms, K8s, Ansible, Spinnaker, Terraform, Jenkins, Consul, Kibana and AWS basics.
Experience with scripting languages such as Python, Bash
Understanding and troubleshooting of Windows systems.
Understanding of how the Internet works.
You will get experience in:
Working in a high-performance team in a strong IT company.
Troubleshooting of Java, C++ applications based on enterprise technologies (Apache Kafka, ZooKeeper, Cassandra, RabbitMQ, MongoDB, GridGain, Coherence, etc.).
Software development lifecycle where SRE team plays an important role.
Working with bash, python or other scripting languages, SQL.
Integration between Private and Public Clouds.
Support of a world-wide distributed platform.
How to achieve 5-nines SLA and have fun.
We offer:
Well-coordinated professional team;
Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth;
Additional Health and Life Insurance Package;
Employee Assistance Program;
25 vacation days;
ReBenefit Platform Account.
